O MARKETING DIGITAL SOB A ÓTICA DA LEI GERAL DE PROTEÇÃO DE DADOS
Abstract
This work aims to assess the impact of LGPD on digital marketing services. In this context, a theoretical foundation is presented with the development of marketing marketing concepts in view of the evolutionary process of consumption through technological advances brought with the arrival of the internet. Therefore, the marketing digitization process is discussed, with an approach that adapts to the evolution of consumption due to the internet and highlighting the importance of digital content that seeks to produce interactions between users and companies. Furthermore, the mapping of consumer behavior will be presented, using big data as a data storage and processing tool that will be used to understand customers and obtain competitive advantages in the market. Therefore, in addition to discussing the legal aspects that guide the collection and handling of these data, in accordance with Law 13.719, it could be concluded that this law was essential for the digital services market as it caused a more concise compression of the importance of data and services offered, in addition to providing a safer and more suitable environment for internet users.