Social Media and the Use of Digital Public Marketing by Governments in Brazilian Northeast
DOI:
https://doi.org/10.17564/2316-3801.2026v13n1p218-235Abstract
Based on the intersection between Public Marketing and Digital Marketing, the research explores the interaction achieved as a result of communication efforts supported by previous studies that discuss the effectiveness of Public Marketing on social networks. The objective of the study is to understand the involvement of social media followers in the public marketing communication of state governments in Northeast Brazil. The research is exploratory and based on an analysis of the literature on public marketing and digital marketing, using secondary data to examine social media profiles. Data collection was carried out online, through the identification of state government websites and their social networks, using the FanpageKarma platform for performance analysis. The results obtained show that the reach of profiles may vary according to the strategic actions used, but that the quality of the content needs to be aligned with the frequency of publication.







