BALANCED SCORECARD: UMA ADAPTAÇÃO NA ADMINISTRAÇÃO PÚBLICA

Authors

  • Alessandra de Assis Oliveira Ivo
  • Flávia de Oliveira Barbosa

Abstract

It is known that the biggest challenge facing the Brazilian public sector is of a managerial nature. For this reason, over the last few decades, public administration has undergone many changes, starting with the change from the bureaucratic model, to a new model of public management, aimed at results, which places the necessary bureaucracy at the service of the citizen in a transparent, participatory and inductive way of social control, and demanding that the Brazilian Public Administration measure its performance in a systematic and structured manner. For that, it is necessary to provide Brazilian public organizations with a model for evaluating organizational performance that contributes to making the State more agile, transparent and focused on results that add value to society. And with this in mind, precisely because BSC propagates this alignment between accounting and financial indicators with strategic performance, this management model has been adopted by some companies and public agencies as an important tool, since it helps to exercise managerial control. in a more determined way and in line with strategic guidelines.

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Author Biographies

Alessandra de Assis Oliveira Ivo

Especialização em MBA em Finanças Corporativas, Auditoria e Controladoria pela Universidade Tiradentes UNIT (2020); Graduada em Administração com Ênfase em Recursos Humanos pela Universidade Tiradentes – UNIT (2003).

Flávia de Oliveira Barbosa

Pós-graduação Latu Sensu na área de Gestão Ambiental com formação em Magistério superior pela Faculdade Energia, Florianópolis, SC (2006) e em Formação, Consultor e Auditor de SGI, Faculdade São Luís de França, Sergipe (2010); Graduação em Comunicação Social com Habilitação em Publicidade e Propaganda, Universidade Tiradentes, SE

Published

2020-10-30

How to Cite

de Assis Oliveira Ivo, A., & de Oliveira Barbosa, F. (2020). BALANCED SCORECARD: UMA ADAPTAÇÃO NA ADMINISTRAÇÃO PÚBLICA. Ideias E Inovação - Lato Sensu, 6(1), 89. Retrieved from https://periodicos.set.edu.br/ideiaseinovacao/article/view/9764

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Artigos